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BEGIN:VEVENT
DTSTART:20200818T230000Z
DTEND:20200819T003000Z
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SUMMARY:WWBIC: Navigating Difficult Conversations
DESCRIPTION:WWBIC\n\nNavigating Difficult Conversations\n\n\n\nEffectively address concerns of employees and customers even during times of crisis.\n\n\n\nIn this class\, you will learn how to:\n\n\n\nIdentify common underlying issues\, concerns\, and assumptions behind difficult conversations\n\nExamine the 3 categories (& predictable errors) of difficult conversations\n\nExplore ways to prepare for a difficult conversation\n\nReview and practice a 2-Step model to initiate a difficult conversation\n\n\n\nMeet your facilitator: Nikki Palmer-Quade\, Executive Coach\, Facilitator & Consultant.\n\n\n\nNikki Palmer-Quade is a talent development consultant and executive coach with over 25 years of business experience. As a former executive and business owner\, she brings an appreciation for the complexity of running a successful organization. Her background includes leadership roles in human resources\, operations\, sales\, and administration. She has a proven track record of developing individuals and teams to higher levels of performance. Nikki is quick to establish rapport and is skilled at building client-focused relationships.\n\n\n\nPlease note\, if registration has closed\, please contact info@wwbic.com until the day of a class to receive access.
X-ALT-DESC;FMTTYPE=text/html:<a href="https://www.wwbic.com/">WWBIC</a><br />\nNavigating Difficult Conversations<br />\n<br />\nEffectively address concerns of employees and customers even during times of crisis.<br />\n<br />\nIn this class\, you will learn how to:<br />\n<br />\nIdentify common underlying issues\, concerns\, and assumptions behind difficult conversations<br />\nExamine the 3 categories (&amp\; predictable errors) of difficult conversations<br />\nExplore ways to prepare for a difficult conversation<br />\nReview and practice a 2-Step model to initiate a difficult conversation<br />\n<br />\nMeet your facilitator: Nikki Palmer-Quade\, Executive Coach\, Facilitator &amp\; Consultant.<br />\n<br />\nNikki Palmer-Quade is a talent development consultant and executive coach with over 25 years of business experience. As a former executive and business owner\, she brings an appreciation for the complexity of running a successful organization. Her background includes leadership roles in human resources\, operations\, sales\, and administration. She has a proven track record of developing individuals and teams to higher levels of performance. Nikki is quick to establish rapport and is skilled at building client-focused relationships.<br />\n<br />\nPlease note\, if registration has closed\, please contact info@wwbic.com until the day of a class to receive access.
LOCATION:Register Here
UID:e.1970.1030
SEQUENCE:3
DTSTAMP:20260517T201027Z
URL:https://business.fitchburgchamber.com/events/details/wwbic-navigating-difficult-conversations-1030
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